Shipping Information for Ourashop
At Ourashop, we work hard to deliver your order swiftly and securely. This Shipping Information outlines our available shipping options, processing times, and how we use Microsoft Ads to track and improve our shipping services.
Shipping Methods and Costs
1. Standard Shipping (Ground)
•Cost: Free on all orders within the United States.
•Delivery Time: 5-7 business days.
•Service Area: Available for all U.S. addresses.
2. Expedited Shipping (2nd Day)
•Cost: $20 per order.
•Delivery Time: 2 business days.
•Order Cutoff Time: Orders must be placed by 12:00 pm (Pacific Time) Monday through Friday for same-day processing.
3. Overnight Shipping
•Cost: $35 per order.
•Delivery Time: Next business day.
•Order Cutoff Time: Orders must be placed by 12:00 pm (Pacific Time) Monday through Friday for same-day processing.
Order Processing Times
•Same-Day Processing: Orders placed before 12:00 pm (Pacific Time) on business days are processed and shipped the same day.
•Next Business Day Processing: Orders placed after 12:00 pm, on weekends, or on holidays will be processed the next business day.
Shipping Restrictions
•P.O. Boxes and APO/FPO Addresses: We currently do not ship to P.O. boxes, APO, or FPO addresses.
•International Shipping: At this time, we only ship within the United States.
Order Tracking with Microsoft Ads
1. Order Tracking Information
•Upon shipment, you will receive an email with your tracking number. You may also log into your account to view and track orders.
2. Microsoft Ads Conversion Tracking
•We use Microsoft Ads to track conversions, which helps us assess and improve our shipping and advertising services.
3. Remarketing Based on Shipping Status
•Data on shipping status may be used for remarketing through Microsoft Ads, allowing us to display relevant promotions or updates.
Signature Requirement
•Orders Over $500: A signature is required upon delivery for orders valued over $500 to ensure secure delivery.
Undeliverable Packages
If a package is returned as undeliverable, we will contact you to arrange re-shipment. Additional shipping fees may apply.
Lost or Damaged Packages
For assistance with lost or damaged packages, please contact us at +1 (213) 806-1010 or [email protected]. We will work with the carrier to resolve any issues promptly.
Same-Day Delivery
•Availability: Same-day delivery may be available for customers near Winnetka, CA.
•Contact: For same-day delivery requests, please call +1 (213) 806-1010 during business hours.
Opt-Out of Microsoft Ads Tracking
1. Microsoft Ads Data Usage
•We use Microsoft Ads data to track shipping and conversions, as well as for remarketing purposes.
2. Opt-Out Option
•You may manage your ad preferences or opt out of tracking by visiting Microsoft’s privacy settings: https://account.microsoft.com/privacy/ad-settings.
Holiday Shipping
During peak holiday seasons, delivery times may vary due to increased shipping volume. We recommend placing orders early to ensure timely delivery.
Contact Us
For any questions or concerns regarding shipping, please reach out to us:
Ourashop
8011 Irondale Ave, Winnetka, CA 91306, USA
Phone: +1 (213) 806-1010
Email: [email protected]
This Shipping Information ensures transparency about our delivery options and incorporates Microsoft Ads tracking to help improve your experience with Ourashop.